Sheetz - Shepherdstown, West Virginia

A L

For nearby convenience, it's great that Shepherdstown has its own business that everyone has a resource for needed food and other basic items. I've never encountered any major problems when visiting either. However, turning left out of the parking lot may require some waiting due to the high volume of student traffic, but usually a kind neighbor will eventually let you through.

Stephen T. Wheeler

I primarily come to this location late at night to pick up a mobile MTO order, and in the app it says that drive through is an option for pickup. However, when I arrive there are milk crates in the way of the lane forcing me to come inside. I understand that this is not the fault of the people working the shift, but the general manager and district manager need to understand that the excuse their employees are told to give, that there are only two people working overnight, does not sufficiently reconcile the discrepancy between expectation and reality as a customer. If other corporations can figure out how to set availability within their apps to accurately represent their modes of service there is no excuse as to why Sheetz cannot do the same. Either staff your stores properly so people less understanding than me don’t take out their frustration on the hourly workers representing your company and making your money or update your app to reflect the reality of the level of service you’re willing to provide at your stores.

Brad Myers

Fast if they get a line they get you out of there quick and they just don't screw around. It really just depends on the sheetz really.

David Meyer

Typical Sheetz with freshly made to order food and a great selection of snacks and drinks. Use the app for rewards and ordering ahead.

Amber Hill

I've had a great experience here so far. Your fries are excellent! Please don't get rid of the brewed watermelon tea.. it's my favorite!!

Bill Anderson

Always clean and organized, friendly staff, many parking spot available. If you're looking for quality gas station establishmint. You should go here..

Ted Delauney

If you’re not going to service the drive thru , close it down. And to you - the evening manager on 4/27 that wanted to run his mouth, I don’t care if you were dealing with a call off or what. Do your job. I’ve never seen a sheetz so full of lazy , incompetent workers in my life. Took twice as long to get a refund because they didn’t even know what they were doing.

More Fuel

Why is it every sheetz, including this one, it takes 15-20 minutes to get your order, multiple locations, same problem. 20 minutes to get an app sampler seems a bit excessive, but it’s not like anything will change. Glad I wasn’t on a lunch break. I cant wait for the reply “We appreciate you leaving this feedback. Again we apologize and will pass this along so this can be further reviewed”

I doubt it