Entre Trámites - Tu asesoría y despacho de abogados - Madrid

Patty H.

Our consultation with Louis was exceptional. Not only is he nice and easy to talk to, he is knowledgeable and provided well-explained and thoughtful tax advice. We never felt rushed and got all of our questions answered. After our meeting, we felt well informed about what our tax liabilities would be in both Spain and the US. We received a super helpful email detailing the information we discussed. Overall stellar experience! We hope to work with Louis and Entre Trámites in the future.

Ariella J.

I don’t usually write negative reviews, but after what I went through with this organisation, I feel genuinely compelled to warn others. Based on my experience, this company operates in a way that feels careless, unprofessional, and frankly, exploitative — almost like a scam. I spent 7 months working with entre tramites, through the autónomo visa process, and I deeply regret ever trusting them with something so important.

What I Experienced:

• Communication was painfully slow. I often waited over a week for basic answers, and even then, replies were vague, unclear, and unhelpful. Sometimes it was hard to believe I was dealing with legal professionals.
• I was passed between two different paralegals with no notice or explanation, which only added confusion and showed zero accountability or structure.
• I paid 300€ for the “business plan service”, expecting expert input from an economist. Instead, I was emailed a list of generic points to include — no guidance, no structure, no economic analysis. I ended up writing the entire plan myself with ChatGPT, and all they did was translate it. In my opinion, I was misled into paying for expertise I never received, essentially 300€ for a translator, not an economist.
• When complications came up, I was left completely on my own. More often than not, I relied on ChatGPT for answers I was paying professionals to provide.
• Despite trying repeatedly, I was never able to reach a real person by phone. Everything was online, and when I desperately needed human support, there was none.
• I even encountered clerical mistakes such as misspelled names and incorrect passport details, which is unacceptable when dealing with legal immigration documentation.

Outcome:

After 7 months of stress, uncertainty, and dead-ends, my visa was rejected due to incomplete documentation, something I expected this team to prevent. This experience turned my life upside down. Thousands of euros spent, my career on hold, months of anxiety and wasted time, being away from my boyfriend. The Generalitat specifically cited missing paperwork, which to me reflects the sloppy legal handling I received.

Out of frustration, I hired another law firm for a one-off consultation, and they gave me clearer guidance in one hour than this company did in seven months. They showed zero care or responsibility when my visa was rejected, no support, no solutions, nothing. If you can avoid dealing with this organisation, please do. I would never want anyone to go through what I did, particularly during something as life-altering as immigration.

Maria R.

Had an hour long consultation and came away very impressed. Louis managed to pack a lot into the time we had. He had a solid understanding of our situation and needs. He was confident, to the point, friendly and easygoing without losing time to small talk. He sent a fantastic summary after the call which was much appreciated. I would definitely return, whether for another consult or actual services, in the future.

Grant H.

We had some real concerns and questions about the higher levels of tax in Spain compared to the US and if our planned move in a year or so was viable. After talking to Louis, he answered all our questions and clarified a lot of other important aspects of such a move. I would definitely recommend using his services and we plan to utilize them more in the future.

mpieratt

We had a very detailed tax planning consult with Gabriela. She was extremely knowledgeable and was able to answer all of our questions. She also documented our conversation and sent us a detailed summary that we can refer to in the future. It was very valuable and we look forward to working with her to do our taxes in the coming years.

Ioana P. P.

After a quite unhappy experience with my previous accountant, I finally feel I can trust someone with my activity. Nicolas was extremely professional and attentive to my needs. Fully recommend their services: on point, fair prices and organized.

Sandra C.

I was given the wrong information and when I have asked for clarification as my husband also had different information for the same procedure, I did not receive a reply. After nearly two months of emails from me to them and phone calls which they pretended they would answer......nothing!!!I am shocked that this is meant to be a professional company. It seems that they are only interested to take your money and not provide a correct service. I am now forced to take action and complain to the authorities about the service, as they seem unable to answer me.

Lane B.

I set up a consult to gain a better understanding of Spanish taxes and how they would affect my total tax bill if we were to retire to Spain. I provided general numbers and a list of questions. Prior to the consult, my adviser Louis Williams, requested some additional information. When the consult began, he was prepared and addressed all my questions and also brought up points I did not even know to consider. At the end of the consult I had typed notes and a spreadsheet detailing the Spanish income and wealth tax estimates to compare to what I would expect to pay in the USA. The consult was well worth the fee.