FedEx Office Print & Ship Center - Sunrise, Florida

Laura Perez

Las máquinas abiertas al público me facilitan mis impresiones o copias sin necesidad pedir ayuda a un empleado

Luis Reyes

Terrible. the moment we walked into the store, we were treated poorly by Tonya. Did not ask if we needed help or assistance, instead she yelled at us to back away from the register and make the line. Monique began to help. As Monique stepped away, Tonya asked us rudely why we were standing around, and asked “what do want?” I was baffled, As I’ve never had any staff member from any company speak to me that way. I do not suggest coming here. Very bad treatment of Tonya

Andrea B

The manager with a country accent is just plain rude. The last customer left the store at 8:04pm.
My retrieval code came in at 7:59pm and she escorted me out the door as the clock struck 8pm, as if I was getting arrested. No way to treat a customer, service is horrible. I went there to print my resume so I can get a job.
I understand you shift is done at 8 but it would have taken nothing but 2 minutes to print them out at 7:59pm.

Pete Z

4 months later, still a 3*....

They made it. Now, solid 1. I went twice on the last few weeks. Those 2 woman are from a bad sitcom. The worst. Now i couldn't get my work done. I used 2 machines, put a hold on both. And they didn't print. When I tried to get help from those 2 person, one was totally ignoring me...you will have to wait. After 10 minutes and a second tried, the manager Alexandra, told me you weren't on line. You have to be on line. Of course i was next the equipment that took the money and didn't work. I finally Left. These 2 people shouldn't be working helping customers. And is not the first time, so I know its not a sporadic event. I wish I can come back here again, to print.. pickup my packages and not be mistreated.

MY Natural Beauty

I would expect FedEx employees to be very pleasant, which they were! The problem is, their machines do not work properly. I tried to print some labels, and all the margins were out of line, and according to the employee, the printers had just been aligned, as per the Xerox company that came in that particular day. However, it was not at all aligned properly. I will never go back to this FedEx office again to waste my time nor will I recommend it because their machines are really out of whack

Diana Nusbaum

Today I needed to send a car part to Central America and went to this FedEx location nearby. I must say, the store is bright, spacious and super clean. Tim was the Customer Service Agent who helped me today, and his service was extraordinary! He was super clear in explaining my options for delivery and customs requirements and showed great patience as I touched based with family, overseas, on the delivery schedule. Tim was super careful with the part, showed me how it would be wrapped and boxed, and the entire transaction was quick and easy. This bright and articulate young man has not only the knowledge of how to do his job well, but he also exhibits an easy and very pleasant manner that is most appreciated by this customer.

I have been to other FedEx locations in Broward County. Believe me, this store is the one to visit for your shipping and business needs! Thank you!

Eugene Cunningham

Just an idea...maybe acknowledge the customer, as he stands at the counter for oh, three, five, seven minutes, waiting and waiting, while 2,3,5 employees are right there. Just a thought...been like that there for many years. No one even looks at me, much less service me. I walk out all the time and have to go somewhere else.

micheline ferdinand

I went twice to the fedex located in Oakland and university drive to have my textbook cut in half and rebounded. The first time, I was told it could be done however time would be a factor and that I should try again the next day. I went again the following day and was given the run around and told the margins were too narrow and I would have to speak to a manager. They then told me to leave it and they would see what they could do. Nevertheless, I didn’t feel comfortable so I took my book and left and went to another FedEx location. I work at a business that frequently uses this FedEx for our business needs and I will make sure to tell my colleagues about my experience.

My experience at the other location was very different. Shout out to Yosef at the plantation and university location who was able to complete the task within 30 minutes with no issues. I think people fail to realize customers will always realize when an employee doesn’t want to do the actual work and they give you all the excuses in the world. It was apparent in my case.